"An Error Has Occurred!"

[BarklessDog]

Last night, and this Morning, I attempted to log into the forum from my home computer as well as my smartphone. I have never viewed the forum on either device and last night was my first attempt.

Every attempt was met with the following message:
"An Error Has Occurred!" - "Sorry Guest, you are banned from using this forum! Spam"

The error popped up as soon as I arrived at the page. I was not allowed to enter my login information. According to the "Who's Online" section, there were a few users logged in so I assume that the forum was not "down".

So...this morning I arrived at the office, I turned on my "work" computer  and logged in without issue.
At this very moment, I am attempting to view the forum on my smartphone and I have been met with the same error message.

Any thoughts on this one? I have emptied caches / deleted histories / you name it and I still can't view / access the forum from home...

Has this happened to anyone else?

Thanks in advance,
Barkless

[ERC]

Something to do with virus protection?  ERC

[Maturin]

Same with me: when I´m addressing the forum from my computer at home there is no problem. But using my smartphone, that worked perfectly untill yesterday, I get the same error message as BarklessDog. Very annoying!

[Lwt Big Cheese]

just posted elsewhere that this has happened to me.

My daytime computer is banned but my home one is OK.

[AgentX]

Same for me until recently; Indian IP was banned and US IP worked.  Now Indian is back to working.

Tech guy the forum put me in contact with was unable to find a reason why I was banned.  Dunno if he finally did something or not...just randomly linked back to here and was surprised to find I had access.

[ChrisS]

Got the error message, started last Thursday and I finally got back in to the forum today.  Weirdness.

Edit 13 Feb.  I got in with my Mac, still banned on the PC.

[Lwt Big Cheese]

I'm in!

[ChrisS]

Might be nice to have the Webmaster pop in on this with a guess as to what needs to be done to get normal again.

[Lwt Big Cheese]

I mailed them with the problem.

But there was no reply. I have no idea if they did something or it fixed itself (!).

[barenekd]

This has happened to several other people in the last few weeks. Some of them are still not back on. I don't know what the problem is. Hopefully it is being worked on.
Bare

[CoffeeAchiever]

I was banned but now I'm back!

Like Lwt Big Cheese, I first tried sending an email to (webmaster@enfieldmotorcycles.com) last week to report my problem.  By Monday I still had gotten no answer so I called Classic Motorworks and spoke to them directly.  A series of phone calls and eventually email exchanges with Classic Motorworks resulted but no one was able to diagnose the cause of my problem or engineer a fix.  Ultimately, Classis Motorworks recommended that I clear my web browser's cache and cookie files.  Tried it, didn't work. 

So, I consulted with a computer savvy friend of mine who came up with a solution that works for me.  He installed a browser plug-in that hides the IP address of my network from the RE Forum's web server.  It was a pain to configure but as of this morning I can access the Forum again as both a "guest" and with my member ID.  Hurray! 

[Lwt Big Cheese]

Interesting, as I cleared my cache too.

[Okie Enfield]

Welcome back Coffee!.... sad that youll have to put in the post to get yer GrandGearHead status back 

[barenekd]

The only thing I can think of, is that they are blocking groups of IP addresses, and we're getting caught in the blockages. I cleaned every cookie, cache and temp file out of my computer and was still failing to get connected. Then I got on for a few minutes on Wednesday, and got kicked off after a few minutes. Today I managed to get on again and I've been on for an hour or so getting caught up. My IP address hasn't chnged so maybe they are unblocking some.
It is a pain.
Bare 

[ChrisS]

I have been out since 14 Feb.  I contacted customer service last week was told about the clear cookies and history recommendation.  Tried it and it did not work.  Got the feeling the webmaster was going a bit round the bend trying to straighten this thing out.  Long story short got an e-mail yesterday saying the webmaster was going to try some computer magic Friday night and hopefully make the fix.  Something right happened because I am in today.  Hope it stays right  'cause this forum is a favorite.