yeah bro ive spoken to him on the phone too. Im certainly not gonna rely on the warranty, or buy parts from him either. there seems to be other options. as for the dealers and warranty - motociclo werent at all interested in my damaged sprocket, but i am partly to blame for that and have done alot of Kms in a short space of time. i don't know about the dealers but the importer here seems disinclined to honor the warranty. i went to see him with a cracked heatshield and again with a cracked muffler and was given a point blank refusal with no explanation. very poor behaviour imho. the prices he charges for accessories and parts are also a little out of proportion. he runs a one man show from a small warehouse in melton, so his overheads can't be that high. the guys in the reoca recommend the hitchcocks for parts even though they on the other side of the planet. they express unfavourable comments about said importer. seems a shame.