HPRE

Menu

Members Rides

Harris Scrambler with Alloy Tank and Trials Tires RS


in
Members Rides

Welcome, Guest. Please login or register.
Did you miss your activation email?
January 31, 2015, 10:43:38 PM

Login with username, password and session length

 

Author Topic: I Would Like to See More Merchandise Available Online  (Read 1427 times)

Kruiser

  • Bulleteer
  • ***
  • Posts: 211
  • Karma: 0
I Would Like to See More Merchandise Available Online
« on: February 12, 2009, 05:42:42 PM »
There have been several times that I knew the part number of what I
wanted, however it was not in the R.E. store database.  Currently it appears that
there is no way to purchase an item on-line, even though I have the correct
part number, if your part search doesn't return any results. 

It is not a problem to call and order, and I always appreciate the customer service that
I get, but it is a nice convenience to be able to order merchandise on-line.

Thanks

Kevin Mahoney

  • Administrator
  • Grand Gearhead
  • *****
  • Posts: 2671
  • Karma: 0
Re: I Would Like to See More Merchandise Available Online
« Reply #1 on: February 13, 2009, 04:56:16 AM »
We have resisted putting many OEM (factory original) parts on-line. The reason is that the parts numbering system is not straightforward. There are tons of undocumented parts changes and we think we have a better chance of getting you the correct parts by talking to you in person. We understand the convenience of on-line ordering but think we can serve you better on the phone for these parts.

Kruiser

  • Bulleteer
  • ***
  • Posts: 211
  • Karma: 0
Re: I Would Like to See More Merchandise Available Online
« Reply #2 on: February 13, 2009, 02:12:36 PM »
Got cha.  Thanks for the explanation.


We have resisted putting many OEM (factory original) parts on-line. The reason is that the parts numbering system is not straightforward. There are tons of undocumented parts changes and we think we have a better chance of getting you the correct parts by talking to you in person. We understand the convenience of on-line ordering but think we can serve you better on the phone for these parts.