thanks everyone. Trying to stay positive, after all it's just a bike, but it's become my baby so it's a bit disheartening. Hopefully I'll get some good news tomorrow.
I'm glad to know it wasn't a design flaw, I'm sorry you've had to wait so long to find out.
WOW! Leaving out a critical transmisson part. With all the attention to this model, I'd hope for better QC than that. Almost sounds like Russian manufacturing!
KevinYes, regrettably I am referring to the UK.Not just Enfield but a host of other companies in general. I could go on for ever on this subject.Friends also state similar lack of after service from other bike manufacturers as well. Once they have your money they are not really bothered.Regarding Enfield and there servants, its not just the "ringing back" thing,- there are a list of things that in my opinion that they are(were) slack on. Like I have said before, Kevin, you do us a great service over here.Right that's enough of the B**L S**T!!Regards
Not had any communication with WS since Thursday now, every time I call Mike is busy or on the phone, no one else can deal with my case apparently, and I get no returned phone calls.I think I may pursue getting my money back, the lack of communication with customers is not on. I'll be contacting Trading Standards tomorrow if I'm fobbed off again.
Anyone reading this will have their enthusiasm for the new UCE a bit tarnished. I sort of feel bad I recommended the bike on some other forums. Matbe i'll just sit back and observe.
Just got a call from Mike who was very straight forward (yay!) , but it turns out my C5 DOES fall in the VINs with the recall It's also a separate issue than my original gearbox issue. Apparently the parts will be flown in from India and mine will be one of the first fixed, but no timeline given.Bleh. Still, least I should hopefully be safe to ride over 50mph when I finally get it back.
No tarnish here. My wife's C5 is on the way (teal) and she's looking forward to it. Sounds like this is the only engine to be offered next year, so I feel confident RE will do what it takes to correct any issues and keep the machines rolling. By the way, I'll be heading for the Land o' the Sky for Belle Chere and maybe a little ride. Wonder how my Bullet would do on the Dragon's Tail...
Maybe we can get a few Bulleteers together and do the Blue Ridge Parkway. Fun2drum is out this way, and there is some old guy who has an AVL we might be able to get ride if he has a tank on his bike.
Still no word. I think I'll call tomorrow, but doubt there will be any good news, probably another few weeks to go.Bleh.
hi marrtyn.(our) dealer hasn't rung me once about this recall, so today i rang him and finally he took my details, frame no etc. and said he would fax them to w/s and i would get the letter. by the way when i spoke to mike at the open day he had no record of me at all. regards davem (mack)