thanks everyone. Trying to stay positive, after all it's just a bike, but it's become my baby so it's a bit disheartening. Hopefully I'll get some good news tomorrow.
I'm glad to know it wasn't a design flaw, I'm sorry you've had to wait so long to find out.
WOW! Leaving out a critical transmisson part. With all the attention to this model, I'd hope for better QC than that. Almost sounds like Russian manufacturing!