Another One Bites The Dust!

[r80rt]

Hang on, it won't be to long till you are riding again.

[JamesC5]

Hope you get it back soon... I'm almost a month without mine.

[Marrtyn]

Hi James
I have been following your posts throughout.
I really sympathise with you. I must say I wouldn't be very happy with what I have read about with your situation. I can't believe that they have forgotten some bits out of the gearbox. It would be inclined to ask for some reassurance that no long term damage has occurred. Not too sure what has happened, but I would imagine, reading what you have said, that at some stage, just before you lost transmission, the gears must have been running on a forever reducing tooth width!! I don't know,- only a thought, I could be wrong.
Anyway hope you soon get it back and that all will be well in the land of Enfield
Regards

[Blue Ridge Wheeltor]

Not sure how it works with the Enfield. With Ural, If your bike is in the shop more than 14 days, your warranty is extended by that amount of time.

For all the excitement of the C5, I wonder how many riders are telling themselves they'd better wait a year before considering one?

[UncleErnie]

That is exactly why I have an '09 AVL;
at least I had a good idea of what I was getting into.

[UK-Classics]

For all the excitement of the C5, I wonder how many riders are telling themselves they'd better wait a year before considering one?

Yes - I was going to put my order in but delayed after I heard about James's problems - wanted to see how WS handled the situation.

Had a test ride of the guzzi classic C7 the other day - lovely bike but I've decided on a 2nd hand AVL or classic for this year - I'm sure things will get sorted out soon,

[r80rt]

I have money down on a C5 and have no worries about it. I think RE has done their homework on these new models.

[Kevin Mahoney]

I agree with Ace that these type of threads are quite healthy. As far as warranty goes remember that these bikes have a full two year warranty as opposed to one year with all previous bikes. Another thing is that the factory literally has a team of people poised to deal with issues as they arise. I can tell you with 100% certainty that your problem has been looked at and discussed at the factory because I alerted them. I can also tell you with 100% certainty that REM will stand behind these new bikes come hell or high water. One thing that I think is unique with Royal Enfield is that it is such a small company that it is not unusual that individual issues are known at the highest levels. I guess I can really only speak for the US but we are doing our utmost  to see that every last one of these new bikes delivers what it promises. We have had good luck with the G-5's to date and the C-5's which we don't have yet use the same platform so we don't expect issues. Is it possible that things will arise? Absolutely, the key is how they are handled. Hopefully you will have your bike back soon and this will be a distant memory. I can tell you that if Mike at Watsonian fixed your bike it will be done right and with great care.

[Marrtyn]

Thanks for all your concerns,Gents, and in particular thanks Kevin for the list of MIL blink codes, -no they are not in my ,manual either, but they soon will be now!   I must say your level of expertise is very helpfull -I'm not quite sure were we on this side of the pond would be without this forum and all the advise given by its contributors.

The bike is not yet fixed ( my dealer has limitations on labour resources), but it is now thought that somewere in the electrics there is a loose spade connector, thereby not being able to signal to the MIL/ECU or what ever??  -hence currently no blinking red light. So at the end of day 3, still waiting patiently and slowly climbing out of this bed of self pity.
Regards

So folks, here we are, after 8 working days at the dealers, my bike is finally fixed, and up and running.
No it wasn't fuel starvation etc. as I thought originally. Quite simply, yes, it was an electrical fault, and simpler still, it was nothing more than a very loose spade connection, not sure were as yet, but somewere, were power wasn't communicating with the ECU/MIL. Funny it had taken 500+ miles to come loose, and I suppose you could say 8 days to find it!!! ( I do know the reason why, suffice it for me to say, service,-or lack of it)

Right, so now I am back into running in Phase II.
I must say I am feeling very sorry and upset with all the trouble that JamesC5 is going through, and now Singhg5, --and yes Watsonians and any other dealer should be communicating with there customers.
This has put a dark shadow over my head, thinking "is my gearbox next", and could I have the same pantomime.
Tomorrow I am going to ring Watsonians and see, -the thing is, will they answer the phone?               

[Marrtyn]

Well  as I thought, my bike is in for a recall. Just nicely got running again.
Now at just over 600 miles, and at 600 miles the bike seemed to have a new lease of life, meaning it seemed to know that running in was nearly over,(perhaps there is a built in chip that improves performance as the miles increase Ha! Ha!
Any way have been told by my dealer not to ride it

[clubman]

Thanks, Marrtyn. Hope all goes well with your recall and you are back riding soon.

[Marrtyn]

Well it is now June 26th. Its now 16 days since the recall (as far as I'm concerned)
I haven't heared a thing from anybody, apart from 2 occasions since I made a couple of calls. Every day I look to see if my postman delivers this letter that we are expecting to receive.
Now I know that a lot of people are saying you must be patient and that these things take time, but you know, how long do you have to wait, how long will your patience last.
I think this is the trouble with us Brits., we don't jump the line, we generally don't make a fuss, -- this stiff upper lip thing,--  is it really doing us any good. Ah well sorry about the moan (one thing we(me) are good at ),-back to watching the letterbox.

JamesC5, you must be really pulling your hair out by now, its not as though they have to transport your bike, as I understand, they have it!

[r80rt]

James, post some pictures of the 125 when you get a chance, please.

[JamesC5]

Just got back!

Pics in the gallery

J

[r80rt]

It's wonderful! I want one badly