Nice first post
Lets see. Looking at my 5Th grade globe of the earth........A frater leaves Madras/ Chennai and heads for the open sea at lighting speed of 15 knots,chugging towards Madagascar off the coast of S Africa. This proposed route should be far enough away from Somalia as not to have to run a zig zag pattern ( more saved time) and sound general quarters for pirate watch. Once safely around the Cape of Hope( wounder why its named that?) and back out to open ocean you can batten down the hatches as you leave the S Atlantic and head into the N Alantic. Oh did I fail to mention its also Hurricane Season in the N Atlantic? We can hope for calm seas and of course no mechanical problems at sea. Finally off the Eastern sea board (U.S.)some where at anchor waiting for one of the ship pilots to come out and safely navigate into a shipping port. Now that we are safely in ,we can deal with customs,( use your imagination on how smooth that will be)Some time after that, CMW has to sort through all this cargo and find your part. All said and done I think 4 weeks sounds fast to me........Just my thoughts......
"The factory has assembled repair kits and they are being airshipped from India." Kevin MahoneyThat means on a plane not a "frater" ship. By the way it's freighter.
Viper,We tried to notify customers before the factory had even devised the fix which is why you are waiting longer than normal. The normal procedure is to notify the government, go through the paperwork and then issue a recall. As far as recalls go, this one is going at lightening speed. We expect our first shipment of parts tomorrow, but with US Customs being painfully slow anything is possible. The customers to be taken care of first, then bikes on dealers floors and finally those in my warehouse. Also this is a worldwide recall so I am thrilled to get these kits so quickly. You will get a government approved letter sometime in the future, probably well after the parts are at your dealers. We are waiting for them to approve the letter now. Transporting your bike to the dealer will not be your responsibility so I have no idea where that came from. None of our dealers have been given those details either so if yours told you that they are speculating. A terrible inconvenience to be sure and we understand being frustrated. If we don't hit any snags this should be behind us and you soon. Hang in there. In the long run your safety is more important than most anything else.I would encourage you to check on recalls on other brands of motorcycles and cars. You may be surprised. The NHTSA list for just May of this year is 13 pages long.
Good !You should be happy.Isn't a pit viper some kind weird snake?
We caught a break today. The NHTSA approved the letter we will be sending out to dealers and customers so we will start sending them as soon as we have a recall number. We are also going to send parts to dealers as soon as they get here and not wait for a recall number.
Be patient my man... My friend Jeff and I both put money down on 2 G5s, A black one and a British Racing Green one. Were were told that they were under recall but that didn't matter. We really want our bikes too but are patient enough to wait as we want them right. Got a call on Thursday from Bill at Interstate MC in Rolla, MO that the parts are in Chicago and as soon as they get them they are going to drop everything and get right on them. Hopefully next week. Remember that absence makes the heart grow fonder. lol...Rich
Having waited many months to even get a bike (Machimo and Thunderbird) I have little empathy for someone having to wait two or three weeks. We live in a time of instant gratification, which in itself sucks. It didn't used to be that way, and maybe shouldn't be that way now.
Patience is not one of my virtues. I got the same call from Bill and he said the parts could be in as early as today but probably Tuesday. In the post after yours Kevin says that Classic hasn't got the parts yet, so I don't know how Bill is going to get them today or even by Tuesday. Seems nobody really knows what their talking about. I would guess it will be the week after next before I ever get my bike in to Interstate for the recall work. All I can say is this sucks!
Everyone is really being nice and offering encouragement and all you can say is "it sucks"?All I can say is WaWaWA get a grip,
I'm sorry, I meant to say I love having a brand new motorcycle sitting in my garage that I can't ride and don't know when it will be fixed so I can ride it.
Nothing personal here - we have all chosen R E for a variety of reasons - now we need to learn to live with our decision, including storing away a lot of patience. It is definitely worth it!!!What really sucks is negativism, which we all are plagued by and which I fight against every day! It is quite simply a choice.
I know my constant cheerleading for this new engine may be getting old. But I promise the wait will be worth it, these are fine motorcycles!
(On another note, how's that book coming along?)
Recalls stink. And they stink for the dealers, importer and manufacturer too. I'm sure they are earnestly doing all they can (even though it might not *seem* like it to you).They probably don't want to promise a timeframe they might not be able to meet - so their estimate may be a little long.Just remember, we didn't buy YamaKawiZukis so we have to expect things to be a little different. We usually cut our host the occasional slack - goodness knows he cuts it for us enough!Patience friend.Matt
Dear Brothers and Sisters:I offer the two following short stories to, in particular, those colleagues who are experiencing the UCE recall. Both stories are true and, among others, include lessons about patience and positive thinking. I sincerely hope you put them to good use in your less than ideal – but very temporary – UCE recall situations.Absolutely No RegretsI know this fellow who first spoke of getting a motorcycle to the small group of family members and close friends who followed him out of the funeral home, as he stepped out for a cigarette, during his mother's viewing. All those around him were very surprised to hear his statement "I'm going to start looking at motorcycles." This was especially the case with his wife and soul mate of 31 years at the time. She and the others in the group asked questions like what are you saying and why at this point in your life? His responses were: "When I was about 10 years old, I drew the first art work worthy of going on the refrigerator's door. It was a motorcyclist leaned over on a curve ahead of a cloud of dust. As all of you know, my father" (who had passed away 9 years earlier) "was a car guy. Although he thought motorcycles were dangerous, it would have not killed him to have seen me on a motorcycle. When I was 15 years old, my mother, on the other hand, said to me: 'It would kill me to see you on a motorcycle.' This is why I am now going to start looking at motorcycles." He was 52 years old when he buried his 85 year old mother. This fellow can be seen on his motorcycle all over town and even when he visits his parents at the cemetery. You cannot miss him because he wears an open face helmet and he rides with a huge smile on his face. Those that do not know about his two-wheel career and ride with him make comments like you have ridden all your life or you have ridden a ton. Those who do know him and his motorcycle story have asked him do you regret not having started riding earlier in life? His response has always been: "Absolutely no regrets."The Happy Young Man Who Won the Poker RunThe Greater Atlanta British Motorcycle Association (GABMA) held its 24th British in the Blue Ridge Rally from June the 4th through the 7th. The Poker Run was held on Saturday morning. I helped two other club members at the last station. This was where the riders drew their 5th card and the three of us kept the scores. At approximately 12:30 PM two participants drew the best hands of the day. These were Four Kings and immediately following a Straight Flush. These hands were drawn by a fellow in his late forties and his nephew in his late teens. The Straight Flush hand held until 1:00 PM when we closed the event. Later in the afternoon and without giving away the winner of the Poker Run, I took the time to talk to these two fellow motorcycle enthusiasts. It turned out that the uncle lived in Florida and the nephew in Georgia. The uncle trailers his two impeccable 1969 Bonnevilles and he and his nephew get together every year for the rally. The two of them were quite the enthusiasts; they were very positive individuals, they were really "good people", so to say!All the awards for all the events were handed out starting at 7 o'clock in the evening by the club's president. The announcement of the Poker Run Award came at about 30 minutes into the ceremony. When David heard his name, he sped through the crowd toward the club president on his two wheels. He flashed an ear-to-ear smile at the audience, as he accepted the plaque. And, the happy young man who won the Poker Run sped back to his place on his wheelchair.Yes, the uncle has a Velorex sidecar attached to one of his beautiful Triumphs. His nephew cannot – and will never – ride a motorcycle on his own. But David can count on his uncle – once a year – to allow him to enjoy and participate in his favorite sport: riding motorcycles, especially in his uncle's sidecar! My friends, I close by listing some of the positive elements associated with the UCE recall. For the record, I do not draw a paycheck from either REM or CMW. In the interest of full disclosure, nonetheless, I am a shameless agent for the Bullet in all of its variations. In addition, I do feel bad for those of you who are going through your temporary trials and tribulations. The "filter" I include below should distill the matters we know into the pure truth or the facts and, obviously, trap the impurities or the emotions of the moment.The Positive Elements Associated with the UCE Recall Quality ControlWe have proof that REM has actually instituted quality control standards, measures, procedures and records because the factory employees were able to pinpoint the range of the VIN Numbers affected by recall.Identification/Solution/Plan of ActionREM readily identified the cause of the problem and its solution and developed a plan of action to fly the factory technicians and the parts to repair the affected units.TransparencyREM and CMW (1) put the recall and its cause out in the public domain in a very prompt manner.Clarity and Frequency of CommunicationsKevin Mahoney (1) has made very clear announcements regarding the recall. He has posted informative updates through the progression of the matter.ExpediencyMahoney (1) got the Federal Government of the United States of America to move in an atypically expeditious manner.Other ElementsAll of these are there if you reread the public record in the CMW Forum we access and post into. Note 1: I exclude the other international importers and distributors only because I am not aware of the steps they have taken with regards to this matter.In the end, I hope this post helps all, most or some of you. El Fin
Brs. Enfield_33 and Ace, I thank you. Yes, I am a glass-is-half-full kinda guy!