Nice first post
Lets see. Looking at my 5Th grade globe of the earth........A frater leaves Madras/ Chennai and heads for the open sea at lighting speed of 15 knots,chugging towards Madagascar off the coast of S Africa. This proposed route should be far enough away from Somalia as not to have to run a zig zag pattern ( more saved time) and sound general quarters for pirate watch. Once safely around the Cape of Hope( wounder why its named that?) and back out to open ocean you can batten down the hatches as you leave the S Atlantic and head into the N Alantic. Oh did I fail to mention its also Hurricane Season in the N Atlantic? We can hope for calm seas and of course no mechanical problems at sea. Finally off the Eastern sea board (U.S.)some where at anchor waiting for one of the ship pilots to come out and safely navigate into a shipping port. Now that we are safely in ,we can deal with customs,( use your imagination on how smooth that will be)Some time after that, CMW has to sort through all this cargo and find your part. All said and done I think 4 weeks sounds fast to me........Just my thoughts......
"The factory has assembled repair kits and they are being airshipped from India." Kevin MahoneyThat means on a plane not a "frater" ship. By the way it's freighter.
Viper,We tried to notify customers before the factory had even devised the fix which is why you are waiting longer than normal. The normal procedure is to notify the government, go through the paperwork and then issue a recall. As far as recalls go, this one is going at lightening speed. We expect our first shipment of parts tomorrow, but with US Customs being painfully slow anything is possible. The customers to be taken care of first, then bikes on dealers floors and finally those in my warehouse. Also this is a worldwide recall so I am thrilled to get these kits so quickly. You will get a government approved letter sometime in the future, probably well after the parts are at your dealers. We are waiting for them to approve the letter now. Transporting your bike to the dealer will not be your responsibility so I have no idea where that came from. None of our dealers have been given those details either so if yours told you that they are speculating. A terrible inconvenience to be sure and we understand being frustrated. If we don't hit any snags this should be behind us and you soon. Hang in there. In the long run your safety is more important than most anything else.I would encourage you to check on recalls on other brands of motorcycles and cars. You may be surprised. The NHTSA list for just May of this year is 13 pages long.
Good !You should be happy.Isn't a pit viper some kind weird snake?