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Author Topic: Problems with email to Nfield Gear?  (Read 356 times)

GA-DK

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Problems with email to Nfield Gear?
« on: March 10, 2011, 02:51:24 PM »
Have any of you had problems contacting Nfield Gear by email?  I placed an order Feb. 16 for an EZ Oil Cap which they list as "Processing".  I have not received it yet and my emails come back as not delivered.  What does the "processing" indecate?  the order I placed last October is also marked as 'PROCESSING"  and it was received in about one week.  I assumed the item was out of stock, but the customer service email address they give does not seem to be usable.   GA-DK

r80rt

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Re: Problems with email to Nfield Gear?
« Reply #1 on: March 10, 2011, 03:21:04 PM »
Give them a call, it's the best way to get an answer, at least it works for me. :D
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UncleErnie

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Re: Problems with email to Nfield Gear?
« Reply #2 on: March 10, 2011, 04:49:10 PM »
It's VERY cold where they are, so just about all their coal is going to heat the building- not firing up the boilers of their e-mail machine.  You have to call.
Run what ya brung

GreenMachine

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Re: Problems with email to Nfield Gear?
« Reply #3 on: March 10, 2011, 05:37:08 PM »
ernie..that was great....pretty much sums it up..its a good explanation as any.. ;D ;D
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r80rt

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Re: Problems with email to Nfield Gear?
« Reply #4 on: March 10, 2011, 05:41:16 PM »
I called in an order last Tuesday and I got it today,  I thought it that was pretty quick.
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ScooterBob

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Re: Problems with email to Nfield Gear?
« Reply #5 on: March 10, 2011, 05:56:01 PM »
It's VERY cold where they are, so just about all their coal is going to heat the building- not firing up the boilers of their e-mail machine.  You have to call.

No ....no ...... I think I have the only coal-fired, steam-powered, vacuum tube and abacus bead computer in the house .....  :'( But you ARE right about it being colder than a well-diggers assets up here ..... !  ;D
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bob bezin

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Re: Problems with email to Nfield Gear?
« Reply #6 on: March 10, 2011, 11:10:27 PM »
wis. and minn. have been 5 to 10 degrees belo normal (almost) every day this winter.
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olhogrider

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Re: Problems with email to Nfield Gear?
« Reply #7 on: March 11, 2011, 04:01:17 AM »
The store operates on "dial up". You dial up the phone number and speak to a human. With my crazy schedule I usually prefer email but the store doesn't actally have that. My order said processing for weeks. I cancelled the order but it is still processing. They really should change the wesite to just show the phone #. I know it is quaint and old fasioned to call but then these are quaint motorcycles. "Return with us now to those thrilling days of yesteryear when 500cc was considered a 'big' motorcycle".